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Date updated: November 27, 2017

Imagine you are in a hospital and you cannot speak-up. Protect your health care choices.
The Alzheimer Society Newfoundland & Labrador provides information and offers services and support for patients, families and caregivers.
Arthritis Society, Newfoundland and Labrador Division has information, programs, tools, and resources to manage arthritis and its symptoms. For example, there is an education program where self-management programs and guides are provided online and in person. The ease of use program lists products that make life easier for those with arthritis.
Cette boîte à outils pour une saine alimentation vous donne accès gratuitement à une grande variété de ressources, d'outils et de conseils pratiques pour faire la promotion d'une saine alimentation à travers les différents réseaux de votre organisme et de vos communautés.  Sélectionnez "Bien manger Apprenez-en plus": "Les guides alimentaires du Canada" et "Rappels d'aliments".
Start your Journey to Mental Wellness Bridge the gAPP is a province-wide online resource designed to support mental wellness. This free online mental health resource instantly connects people to self-help information, tools and local supports through a searchable service directory. Visit Bridge the gAPP for adults (18+) or connect to local services in NL.   PLEASE NOTE: Bridge the gApp has been redesigned for improved access:
  • No longer available through the Apple App Store or Google Play.
  • Website can be viewed more easily on a wider variety of devices such as a phone, tablet or computer.
  • Shortcut: Users will be prompted to add an icon to their home screen which looks and functions just like a phone app.
Canadian Association of Occupational Therapists (CAOT) has general information on what an OT does, specific information on topics such as "Safe driving tips for older adults drivers", features a "Find an OT" search engine (by location), and CAOT product Recognition on devices that may help seniors stay in their home (stair lifts or  handrails).
COVID-19 UPDATES: AUGUST 11, 2020 The LOCAL OFFICE(S) in NL are CLOSED.  There are no activities or programs except:
  • Daffodil Place is OPEN and can be booked for lodging
    • CONTACT toll-free: 1-888-753-6520 Potential lodgers (including caregivers) will be screened and other services altered due to COVID-19
  • Practical Support Program (i.e. turbans or wigs) will be available soon as a virtual and no-contact support.
    • To request or return a wig, please call the  Cancer Information Helpline at 1-888-939-3333.
******************************** The Canadian Cancer Society NL provides information and supports to anyone facing cancer. Support may include: Air Daffodil (air travel assistance program), Daffodil Place (hostel), and practical and emotional supports.
Canadian Deprescribing Network  members  share information  and promote the deprescribing of medication.  Deprescribing is a planned and supervised process where people reduce or stop taking medications that may no longer be of benefit or may be causing harm.
The Canadian Hard of Hearing Association, NL (CHHA-NL) provides programs and services to people who are hard of hearing and/or have hearing loss. CHHA-NL's programs: education, Resource groups, loans and purchasing (assistive listening and signalling devices), alert and alarm devices, and more. Book an appointment ONLINE, OR Book an appointment by phone or e-mail (see details below) Booking an appointment guarantees that a person can:
  • Make a/an phone, in-person or virtual appointment at a time that suits their schedule.
  • Meet with a hearing loss support specialist at a dedicated time.
CONTACT Voice:      709-753-3224 Toll free: 1-888-753-3224 Text: 709-725-3224 (see note below) E-mail: By video chat: for information and support.  Please connect with staff to learn more about this option. By text:  you can reach a staff member by texting 1-709-725-3224.  Please note: this number is intended for text only (voice calls to the text line will not be answered). E-mail: See CHHA-NL's online resources.   Also, The Read Our Lips online course. Read Our Lips Hearing Assistive Technology Lending Program –  where individuals can borrow hearing assistive technology for a short time (two weeks). Can purchase assistive technology at CHHA-NL's social enterprise.
Are you looking for emotional support? Call the Lifewise(was CHANNAL) Warmline Toll Free: 1-855-753-2560 Local: 709-753-2560 English Toll Free: 1-833-753-5460 French Help is Available - If you or someone you know is having a mental health crisis please contact 811 (Texting is available) Check out FREE webinars available online about best practices in workplace mental health, coping with anxiety and stress, Health Anxiety, Isolation and Loneliness and more.
  • CMHA-NL offices (St. John’s, Grand Falls-Windsor, and Stephenville)
    • May offer  booth displays, workplace presentations, volunteer opportunities, physical training courses, workshops, and events
As a division of the national Canadian Mental Health Association, CMHA-NL offers public education on mental health and mental illness, along with research, advocacy, and service.
The Canadian Red Cross in Newfoundland and Labrador offers an extensive network of programs and services that actively reach out and serve local communities throughout the province. In the St. John's area, services include the Meals on Wheels program. is the Canadian Cancer Society's online community for information and support. Connect, learn and share your stories with people with similar experiences with cancer. It is free to register and use.
Carers Canada works together with other organizations to pool resources and combine efforts to make sure that carers are part of and included in social policy to positively impact the lives of caregivers.
In response to COVID-19, the CNIB Foundation has expanded its virtual program offerings across Canada. These programs are free and available to Canadians who are blind or partially sighted as well as their families, friends and caregivers. Celebrating 100 years in 2018, the CNIB Foundation is a national, non-profit organization driven to change what it is to be blind today. Programs and advocacy empower people impacted by blindness to live their dreams and tear down barriers to inclusion. The CNIB Group is made up of the CNIB Foundation, Vision Loss Rehabilitation Canada, and CNIB Deafblind Community Services Programs at CNIB Newfoundland and Labrador include:
  • Live - CNIB cards,  Guide Dog Program...
  • Play- Indoor and outdoors walking clubs, Tech Time Tuesdays...
  • Work- Career and Employment - Internships, returnships and mentorships...
  • CNIB SHOP at The Boulevard where people who are blind or partially-sighted can access over 70 different gadgets to help them in daily living.
  • Vision Loss Rehabilitation Newfoundland and Labrador NOTE: For more information on rehabilitation services, click here to visit their site
"We need social connections to thrive — no matter our age." AARP [American Association of Retired Persons] Foundation spearheaded Connect2Affect to seek out solutions to social isolation. The goal is to create a network of resources that meets the needs of anyone who is isolated or lonely, and that helps build the social connections older adults need to thrive.    
As many as half of hospital patients age 65 and older develop delirium. Once thought of as something ordinary — something that “just happens” to people as they get older — today, geriatricians and hospitals across the U.S. recognize the dangers of delirium and are increasingly creating programs and protocols to prevent, detect and treat it. Delirium refers to a change in the brain’s neurochemistry that causes a person to become highly confused and unable to think clearly. People with delirium often can’t remember recent events or where they are. The condition usually comes on quickly, but the symptoms can come and go. Besides hospitals, delirium is also common in long-term care facilities and often one of the first signs that a resident has become very ill, says Dr. Paul Takahashi, a geriatrician at Mayo Clinic in Rochester, Minn.
Dementia Friends Canada is a national campaign that’s helping Canadians to learn a little about dementia, and then turn that understanding into simple actions that can improve the lives of people living with dementia.
Department of Children, Seniors and Social Development is dedicated to providing a wide range of family-focused services with a concentration on nurturing strong, healthy communities.
The Department of Health and Community Services provides a leadership role in health and community services programs and policy development for the province. Publicly funded Health and Community Services are delivered in the province by four regional health authorities.
Individuals who have diabetes need information about the disease and its management. The Diabetes Canada (formerly known as the Canadian Diabetes Association) provides consumer information on many diabetes related topics: meal planning, exercise, insulin and diabetes medication, complications of diabetes, nutrition, and more. Are you looking for information on diabetes, Diabetes Canada programs and services, membership or donations? Call 1-800-BANTING (1-800-226-8464) or email Check out your regional office, in NL.
Dietitians of Canada works with members to raise the profile of the profession. The Seniors page provides posts on  healthy eating such as Shopping for One or Two (Planning), Eating Alone, and Cooking for One or Two.
Are you or someone you know experiencing a mental health and addictions issue such as: depression, anxiety, bullying, coping, grief/loss, addictions, relationship issues and/or stress? DoorWays is a mental health and addictions walk-in service. Counsellors offer single-session therapy services. Bonne Bay: Walk-In Clinic – By Appointment at Bonne Bay Health Centre and Cow Head Medical Clinic, please call 458-2381 ext. 266 Burgeo: Walk-In Clinic  – By Appointment (In-person or Telehealth Appointments Available), please call 886-1550 or 886-2185 Corner Brook: Walk-In Clinic – every Tuesday, 1:00 p.m. – 8:00 p.m. at 35 Boone’s Road(last walk-in accepted at 7:00 p.m.), please call 634-4506 Port aux Basques: Walk-In Clinic – every Thursday, 1:00 p.m. – 4:30 p.m. (last walk-in accepted at 3:15 p.m, please call 695-6250 (Evening Appointments available upon Request) Port Saunders:Walk-In Clinic  – By Appointment, please call 861-9126 Stephenville: Walk-In Clinic – every Wednesday, 1:00 p.m. – 8:00 p.m. (last walk-in accepted at 7:00 p.m.), please call 643-8740 DoorWays is not an emergency service. To find Doorways in your area, call 811 OR Search the (attached website). DoorWays is not an emergency service. If mental health emergency is needed call 911 or if you are having a mental health crisis contact the 811 Health Line NEW or proceed to the nearest Emergency Department. ACCESS: Text and Video Relay Service (VRS) line are available for individuals who may be hard-of hearing, identify as having communication disability, or are Deaf. For texting, download the 811 NL HealthLine app in Apple and Google Play app stores VRS number is 1-888-834-1252  
News: May 4, 2020 12:35pm see update re: Coverage for COVID-19 Medical Services to Non-Insured Individuals Prescription Delivery Service (excluding opiates such as methadone/suboxone) The Newfoundland and Labrador Prescription Drug Program (NLPDP) provides financial assistance for the purchase of eligible prescription medications for those who reside in the province. There are five main plans under the program, including the 65+ Plus Plan (previously known as the Seniors Drug Subsidy Plan) . Qualifying applicants will be responsible for a co-payment depending on their income levels and drug costs or applicants will pay up front and seek reimbursement later. When calling applicants and card holders should have their MCP number available.
  • To apply, an application form must be completed. Application forms are available at pharmacies or physician offices or by calling:     NL Prescription Drug Program, Assessment Office, Stephenville  1-888-859-3535
    • The Assessment office covers the eligibility for a specific cardholder
    • Out-of-province drug coverage for beneficiaries of the program
  • For questions about their drug card (e.g. lost),  call 1-888-859-3535
  • The NLPDP Claims Processing office can be reached at Toll Free 1-888-724-7760
    • reimbursement of prescription receipts (often Seniors need to pay up-front and send in the receipts)
    • questions or difficulties associated with billing or payment process
  • The Pharmaceutical Services, Department of Health and Community Services  is responsible for operating the NLPDP on behalf of the government of NL.  Toll Free 1-888-222-0533 or local Tel: 709-729–6507
    • Pharmaceutical Services at the Department of Health is most often reached by FAX.  Doctors or Pharmacist's often FAX in requests for drug coverage (for eligible patients) at 1-709-729-2851
    • Pharmaceutical Services handles general inquiries around  drug eligibility or special authorization (including the Cystic Fibrosis and Growth Hormone programs).
    • Call about Drug Eligibility for NLNPDP or need for Special Authorization Request Forms
    • Or you can search the NLNPDP Drug product Database to see if a drug is eligible
Egale, Canada Human Rights Trust, works to improve the lives of lesbian, gay, bisexual, trans, queer, intersex and two-spirit (LGBTQI2S) people in Canada and to enhance the global response to LGBTQI2S issues. "With many advances in LGBTQI2S human rights, we are now beginning to see more LGBTQI2S seniors ‘out ‘ and proud!" For Seniors:
  • Egale's LGBTQI2S Seniors Newsletter
  • LGBTQI2S Resource Map (building a map to identify resources that welcome LGBTQI2S people)
Elizz, Canada’s largest social enterprise, provides caregiver support and home care services.  Elizz,  a Canadian not-for-profit health care organization, provides a variety of online caregiver tips and how-to articles along with virtual care services such as caregiver counselling.
Whether you are living with Alzheimer’s disease, another form of dementia, or supporting someone who is, the First Link® program connects you and your family to your local Alzheimer Society programs and other community services.
Food First NL is a provincial, membership-based, non-profit organization dedicated to improving food security for everyone in the province. Food First NL developed the Healthy Eating NL Resource Centre. They also carried out many projects and research, such as Everybody Eats. What We Heard. A provincial dialogue on food security in NL.    
Questions often asked by people who are thinking of moving into a Long Term Care Facility (Nursing Home) or Personal Care Homes (owned by private businesses). Nursing homes generally provide higher level of nursing and personal care to residents  

Guide to Programs and Services for Individuals and Families- Government of NL

This guide can help people find out what Provincial Government programs and services are available. See PDF version as link. Printed copies or alternate formats are available upon request by calling 1-866-883-6600 or via email at
The HealthLine is a confidential and free telephone line staffed by experienced Registered Nurses. It is available to all residents of Newfoundland and Labrador, of any age. Call 811 at any time, day or night, to speak to a Registered Nurse. They are always there for you.
Your one-stop-shop for resources to help promote and support healthy eating in Newfoundland & Labrador! This site has resources covering everything from grocery shopping on a budget, maintaining health while eating with a condition,  harvesting wild food, organizing a bulk buying club, and preserving food.  
Gives you free access to a wide variety of resources, tools, and tips on promoting healthy eating. A lot of the information is written with Parents and caregivers of children between the ages of 2-12 years in mind. Select "Eat well learn more about healthy eating": for useful tools like Food "Recalls and Safety Alerts" and Canada's "Food Guide Servings Trackers" for men or women 51 plus.
Department of Children, Seniors, and Social Development Inclusion Grants  are available to non-profit, community-based organizations to make their facilities more accessible and their events more inclusive.  These grants enhance accessibility and inclusion in communities throughout the province by: 1)  Installing ramps, accessible washrooms or visual alarms (up to $25,000). 2)  Providing American Sign Language, captioning or listening devices (up to $5,000) Information and applications are available in alternate formats.
The Kidney Foundation of Canada exists for the improvement of kidney health and the reduction and, if possible, the removal of the burden of kidney diseases.
NOTE: The Consumer Health Awareness Network of Newfoundland and Labrador, formerly known as CHANNAL, will now go by the name Lifewise Mental Health Peer Services. Lifewise is run for and by people with mental health and addiction issues. Lifewise is proud to offer Peer Support services throughout Newfoundland & Labrador in a variety of formats. Facilitated by trained staff, Peer Support is the act of supporting one another through the connection of similar experiences, with no hierarchy or power dynamics. Peer Support OFFERED: Shared support (group discussions), Wellness Workshops, Peer Group Support (In Person or Virtual), Family Support Groups, Individual 1:1 Support, The Warmline, Community Peer Support, Public Education and Doorways (in partnership with the Regional Health Authorities). There are both In Person and Peer Support Virtual Groups.  Peers can register on the day of the virtual group by emailing   A separate e-mail must be sent to attend each group. Lifewise Warm Lines Toll Free: 1-855-753-2560  English Local: 753-2560 (St. John’s metro) English Open 7 days a week, 10:00 am to 12:00 pm (midnight) Toll Free: 1-833-753-5460 French  
The Consumer Health Awareness Network of Newfoundland and Labrador, formerly known as CHANNAL, will now go by the name Lifewise Mental Health Peer Services.   Lifewise Warm Line Toll Free: 1-855-753-2560 Local: 753-2560 (St. John’s metro) English Open 7 days a week, 10:00 am to 12:00 pm (midnight) 1-833-753-5460 Toll Free French   Western Region is a Community agency led by people who live with mental illness/mental health issues.   Lifewise offers group peer support,  Shared Support and public education and training. The Lifewise Mental Health Peer Services office in the Western Region is located at 106-108 Carolina Drive, Suite 1, Stephenville, NL, A2N 2S4 Western Region  serves the Bay St. George area  and Corner Brook Contact: Bonnie at 643-4361 or e-mail or check out Program activities and events on their facebook page (see link below) Please respect that all events are scent free safe and sober environments.
Are you experiencing Meniere's, Tinnitus, or Both? Want to ask questions about your symptoms, or talk about options that might benefit you? 1.Join the ongoing conversation about Meniere’s and Tinnitus in the Resource Group Facebook Group. 2.Call and talk with a Staff Person 3.Ask to be added to the CHHA-NL e-mail listserv or the Meniere’s and Tinnitus sublist (e-mail listserv) for Announcements, Information, Education and Resource opportunities. 4.Videos and Webinars about  Meniere’s and Tinnitus   Book an appointment ONLINE, OR Book an appointment by phone or e-mail (see details below) Booking an appointment guarantees that a person can:
  • Make a/an phone, in-person or virtual appointment at a time that suits their schedule.
  • Meet with a hearing loss support specialist at a dedicated time.
CONTACT Voice:                       709-753-3224 Toll free:                1-888-753-3224 Text:                        709-725-3224 (see note below) E-mail:         By video chat: for information and support. Please connect with staff to learn more about this option. By text: you can reach a staff member by texting 1-709-725-3224. Please note: this number is intended for text only (voice calls will not be answered).    
Are you having finding the mental health and addiction system too difficult to navigate or connect with? It is often difficult to find Information on and contact to resources needed. The Mental Health and Addictions Provincial Systems Navigator helps improve the client’s mental health journey by
  • increasing knowledge/awareness
  • problem solving to figure out next steps;
  • consider options to help find the right mental health or addiction service; and/or;
  • help make connections.
Contact Barry Hewitt by phone at 709-752-3916 or 1-877-999-7589 or by email at video relay service (VRS) calls are welcome
The Mental Health Crisis Phone Line is a free, confidential service available province-wide, 24 hours a day, 7 days a week. Toll Free 811 ACCESS: Text and Video Relay Service (VRS) line are available for individuals who may be hard-of hearing, identify as having communication disability, or are Deaf. For texting, download the 811 NL HealthLine app in Apple and Google Play app stores VRS number is 1-888-834-1252  
How are you feeling?... Really? Kick off the new year with a mental health screening.  Western Health offers quick, free and anonymous mental health screening. Check on your own mental health by visiting this site today.  Immediately following the brief questionnaire you will see your results, recommendations, and key resources., an online support for people working through grief and loss or supporting someone who is grieving. is also an educative tool for those working in health care.
NICE has Tools (information and tips) on Caregiving, Dementia, End of Life Issues, Elder Abuse, and more.
Options Sexual Health Centre is a working group dedicated to establishing a Sexual Health Centre in Corner Brook, NL Options works with the provincial chapter of Planned Parenthood Newfoundland & Labrador Sexual Health Centre. This non-profit charitable organization promotes positive sexual health through education, community partnership, information and services within an environment that supports and respects individual choice. Options also partnered with the Corner Brook Status of Women's Council on this project. Services are available to anyone! Please message or email for information or if you'd like to get involved! email
Osteoporosis Canada works to educate, empower and support individuals and communities in the prevention and treatment of osteoporosis (a disease in which the bones become less dense increasing the possibility of bone fracture).
This section describes the various government-related entities or individuals that have a focus on seniors as part of their mandate.
Parkinson Canada provides support services and education to people living with Parkinson’s disease, their families, and the health care professionals who treat them.
Caregivers, doctors, nurses, counsellors, and other health workers, responding to emergency situations such as natural disasters or terror attacks, sometimes need to be reminded that a nonstop response can lead to physical and emotional wear and tear. Without attention to self-care, caregivers' usefulness and finally their health will suffer.
Federal/Provincial/Territorial Ministers Responsible for Seniors Forum is a group from different levels of governments created to share information, discuss new and up-and-coming issues related to seniors, and work together on key projects.
It is the responsibility of Health Professionals to prevent harm from medication incidents. Consumers can also play a vital role such as reporting mistakes made by doctors, nurses, or pharmacists to the government.
The Seniors and Aging Division works with other government departments and agencies to promote healthy aging across the lifespan and acts as a centre of knowledge on seniors and aging.
Do you want to Stop Smoking? Wish to make a quit attempt? There are several Smoking Cessation Programs available: 1.Quit Smoking & Vaping Program (Medication Therapy Services Clinic) is a pharmacist-led clinic will offer smoking cessation services including medication and counseling. For more information, call 709-864-2274 and leave a brief message or e-mail: NOTE: This program often has a wait list. Administrators regularly review the list and may close the list to new referrals on a temporary basis from time-to-time. Please check the website or call the clinic to see if they are accepting new clients. Do you want to quit smoking nicotine but NOT ready to set a quit date? They will also help you with that. 2. NL Smoking Cessation Program for Individuals with Low Income (Department of Health and Community Services) The Newfoundland and Labrador Smoking Cessation Program assists with the cost of medications (Champix® and Zyban®) and nicotine replacement therapy products (nicotine patch, gum, lozenge, inhaler and Quick Mist) that are proven to help with quitting smoking. Eligible: Adults aged 18 years and older, under the Newfoundland and Labrador Prescription Drug Program (NLPDP) Access, Foundation (Income Support), or 65+ Plans of the NLPDP are eligible for coverage under the Smoking Cessation Program.
The Thyroid Foundation of Canada is a volunteer organization whose mission is to support thyroid patients across Canada through awareness, education, and research.
There are shelters for abused women and their children in this province.  These shelters have an emergency crisis line and helpful staff. The Transition Housing Association of Newfoundland and Labrador (THANL) website provides 1-800 crisis numbers, local phone numbers, and e-mail addresses for local shelters in NL.  
Video series: Dementia and Caregiving. Family caregivers share their personal experiences and talk about the importance of social connections.
Violence Prevention West is one of ten Regional Coordinating Committees that work to increase awareness of all forms of violence.  The provincial Violence Prevention Initiative Services (through the Office for the Status of Women) supports the RCCs through a grants program and other activities.  Volunteer-based local coordinating committees operate under VP West in Deer Lake, Bonne Bay North, and Bonne Bay South. Call 709-634-6606.
The Corner Brook Wellness Collaborative, Western Health,  is offering a new service designed to meet the highest needs of residents in the Corner Brook/Bay of Islands area. If you meet all of the following criteria and still do not have a family doctor you qualify for this service: • You reside in the Corner Brook/Bay of Islands area • You are over the age of 18 • You have at least one of the following conditions: Chronic Obstructive Pulmonary Disease (COPD), Heart Failure/Pulmonary Edema, Angina, Diabetes, Seizures, Hypertension (high blood pressure) or Asthma The Corner Brook Wellness Collaborative will offer services of a Family Doctor and a Licensed Practical Nurse and will work as a team with other service providers such as Diabetes Educators, Respiratory Therapists, and Social Workers. The Collaborative is designed to meet the needs of individuals with chronic disease with a focus on wellness and prevention through a collaborative approach. If you would like to be a part of the new Wellness Collaborative please call us at 637-3900 ext. 249.  
Western Health, provides a broad range of programs and services to the people of Western Newfoundland, about 78,000 residents. Western Health covers from Port aux Basques southeast to Francois, northwest to Bartlett’s Harbour, and on the eastern boundary north to Jackson’s Arm.
Western Health has completed  Community Asset Listing reports for seven Primary Health Care areas within the region. A community asset is anything that can be used to improve the quality of community life. Any positive aspect of the community is an asset that can be used to develop effective solutions. Community assets include:
  •  a specific person (empowered to make a change or a leader)
  • a physical structure or a place
  • a community service
  • a partnership
  • a business
  • organizations or groups
  • funding
  • policies and regulations
  • community's collective experience
“The Community Asset Listings provide insight into the resources that communities have available to support health and wellness,” said Darla King, Regional Director of Community Health. “Understanding a community’s strengths makes it easier to understand what kinds of programs or initiatives can be implemented to address the community’s needs.”      
Seniors' cottages or seniors' independent living apartments run by Western Health.
There are two Alternate Level of Care (ALC) units located at the Western Memorial Regional Hospital. Patients staying in these beds no longer need acute care treatment (the hospital) but are waiting for home support services or for a place in a long term care facility.
The Western Health Ethics Consultation Service can support individuals in working through ethical issues. This service is available for patients, residents, families, staff, or anyone who needs help in making ethical decisions about health care. The discussion is led by an ethics team who meet to talk about the ethical issue. If you are unsure if you need an ethics consultation, you can use the Ethics Screening Tool (see link below), to help you decide. Once your issue is simplified, you can request an ethics consultation, by filling out the Request for an Ethics Consultation Form, (see link below) and sending it to the contact person below: Mariel Parcon Regional Manager Research and Evaluation 709-784-6806
The following services are provided through Community Support:
  • Home Support Services
  • Nutritional Consulting Service
  • Financial Assessment
  • Special Assistance Program
  • Home Nursing Care
  • Personal Care Homes
  • Assessment & Placement Services for Long Term Residential Care and Personal Care Homes: Apply by contacting your local Western Health office to have an assessment (review) completed by the Community Health Nurse or Social Worker. Once a medical is completed by a physician (at your own cost) and a financial assessment is done, the application can be given in. If approved (by a letter), you will be placed on a wait list until a vacancy is found.
There are a number of factors that can contribute to falls. Finding Balance is an awareness campaign targeted for adults over the age of 55 living in the Western Health region. It focuses on real life strategies that older adults can use to lower their risk of falling. The three key messages are:
  • Keep Active
  • Review Your Medications
  • Check Your Vision
Check out resources shared on this webpage
Individuals wishing to get home supports and other benefits must have a financial assessment based on their net income to see if they are eligible for a subsidy. And then provide this link:
Grief and Bereavement through Spiritual Health Services does not provide Individual Counselling directly but will help individuals navigate local grief resources and access support like counselling. Grief and Bereavement support group -offered by Spiritual Health & Palliative Care. This free in-person/virtual 8-week support group is open to any adult in the Western region that has experienced the loss of a love one. Register at: 709-784-2700 ext.2669 CONTACT: Regional Manager Spiritual Health and Palliative Care Telephone:  709-784-5224
Home Nursing Care or nursing services are provided by both Registered Nurses (RNs) and Licensed Practical Nurses (LPNs).  Community Health Nursing - Continuing Care provides services in the home to individuals who are unable to access hospitals or clinics in the area or who require nursing services ordered by a doctor or nurse practitioner. Examples are:
  •  Wound care, blood work, or injections
  • Cardiac rehabilitation, Ostomy support
  • Special assistance program (wound care supplies, gloves, depends)
  • Assessment (for home supports or admission to a Long Term Care Facility or Personal Care Home)
  • Home infusion,  home chemotherapy, end of life care
Provides services to eligible individuals who require assistance with activities of daily living in order to remain in their home. The aim of this program is to prevent,  delay or substitute for placement in a long term care facility.  Home support services are intended to supplement, not replace, services provided by the individual’s family or support network. A referral must be made to the Community Health Nurse or Community Support Social Worker if the person is living in the community or to the hospital-based Social Worker if the client is currently in hospital.
The Humberwood Centre offers a program of recovery and personal growth to residents of Newfoundland and Labrador. There is no fee for NL health card holders, MCP.  It has many years of experience treating people with addictions to alcohol, drugs and/or gambling. Call 709-634-4506
Palliative care is care that helps people live their life as fully and as comfortably as possible when living with a life-limiting or terminal illness. Palliative care promotes comfort rather than cure. The team members will work with individuals and their family in their home.
Person-and Family-Centred Care (PFCC) refers to  where clients, patients, residents, and their families work together with a regional health care provider to improve health care. In PFCC, the word person refers to clients, patients, and residents who use the services of Western Health. PFCC is a philosophy of care that ensure the person and their families are equal partners in planning, developing, monitoring, and evaluating care to make sure it meets their needs. A philosophy of care is a framework of care goals and values (yours) to help you make the best choices . Solutions occur along a spectrum from less intervention to more technical approaches. It is important to ensure that the person's values are reflected in clinical decisions. There is a link on this website to download the Person and Family Advisor application form (pdf).
A list of the Personal Care Homes located in the Western Region. Personal Care Homes provide care to adults needing residential assistance. Personal Care Homes are for-profit businesses that generally provide a lower level of nursing and personal care to residents as compared to Nursing homes (Long Term Care Facilities).
Information on admission of an individual to the facility for a pre-set period of time. There are a number of different types of admissions under this service, all of which are designed to meet a specific need. A client and/or care provider may use this service more than once a year, with acceptance, depending upon need and bed availability.
The Special Assistance Program (SAP) provides medical supplies, oxygen, and orthotics (special shoe inserts) to assist with activities of daily living for people living in the community. You must first meet financial eligibility and have a clinical assessment completed by a health professional such as a Physician, Occupational Therapist, or Social Worker.

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