CRITICAL CUSTOMER NOTIFICATION PROGRAM
Hydro’s Critical Customer Notification Program helps identify customers that provide essential services (i.e. hospitals) and also individuals who use electrically operated life-supporting equipment in their home. In advance of planned power outages, NL Hydro will make every effort to contact customers on the Critical Care Notification list, so that they are informed and prepared.

Link: https://www.nlhydro.com/customer-service/critical-customer-notification-program/